Cybeast

Cancellation & Refunds Policy

Cancellation & Refunds Policy

This clause applies if you purchase Services as a consumer as defined in the Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2022 (the “Regulations”).

The following rules apply where you have a right to cancel your Order:

  • Firstly, any cancellation request must be made to us via support mail.
  • If you have ordered services, but have not received them, you may cancel your order without giving a reason, at any time within fourteen (3) days of your order. You will have no obligation and we will return all of your money.
  • If you have ordered services and received them and our workers start the process you can’t cancel the order, no refund will be given. 
  • If you have ordered services and received them, and our worker starts the process but for some reason, they couldn’t complete it then will refund you 20% of your money.
  • If your payments for services are not successful then the program will be stopped and no refund or cancellation will be done.